About

Information We Collect

Southbank Signal collects basic personal information such as name, email address, and user preferences when voluntarily submitted through contact forms or newsletter sign-ups. We also automatically gather technical data, including IP addresses, browser type, and usage statistics through standard analytics tools. This helps us better understand our audience and improve website performance.

How We Use Your Information

We use collected data to personalise content, respond to enquiries, and deliver services such as newsletters or updates. Your information may also help us improve our editorial offerings by analysing reader interests and behaviour. Under no circumstances do we sell your personal information to third parties for marketing purposes.

Data Protection & Security

We take reasonable measures to secure your personal data against unauthorised access, alteration, or destruction. This includes using secure servers, encrypted communications where applicable, and limiting access to authorised personnel only. While we strive to protect user data, no method of transmission over the Internet is entirely secure.

Data Sharing & Third Parties

Southbank Signal may share limited user data with trusted third-party service providers that assist in delivering our services (e.g., email delivery systems, analytics providers). These partners are bound by confidentiality agreements and must not use your information for other purposes. We do not share personal data with advertisers.

Your Rights & Choices

You have the right to access, correct, or delete your personal information held by us. You may also opt out of newsletters or withdraw consent for processing at any time. Requests can be submitted via email. We aim to respond to all queries regarding data privacy within a reasonable timeframe.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Once no longer required, data is securely deleted or anonymised. Newsletter subscription data is retained until a user unsubscribes or requests deletion.